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Old Mar 3rd, 2009, 15:19   #1
sens-it
Customer
 
Join Date: Jun 2008
Posts: 7
Default Hello?

Anyone alive?

Send a request for a quote 3 weeks ago...

Send Solidhost support 4 mails where we asked for sales to contact us back ASAP...
All were answered that they were send through to sales.
Does someone read sales email at all?
If you are not interesed in a proposal for one of our customers, please tell us... no hard feelings... but just tell us.

You guys used to be good!
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Old Mar 3rd, 2009, 18:53   #2
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default

Hi Steven,

I've just taken a look at the ticket in question, and we did respond to the ticket you are referring to (LXN-41197), three times even.

I am going to copy/paste our latest response into a new ticket and send it to you, perhaps that solves the issue.

If you don't receive the response within a few minutes then please make sure to check your spam filter. If it's not in there either then please let us know.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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Old Mar 4th, 2009, 20:57   #3
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default

I see you have replied back in the new ticket - I'm glad we've been able to sort this out.

If there are any further issues, please let us know.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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Old Jun 8th, 2009, 20:02   #4
sens-it
Customer
 
Join Date: Jun 2008
Posts: 7
Default heads-up

Just a heads-up... where did you find these support guys?

To be honest, they are awesome.

Saturday/Sunday/weekdays every minute of the day and/or night... always get response and always get support in a very friendly professional way.

I can only advice you to other customers.

Awesome support.
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