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Old Sep 16th, 2008, 20:16   #1
boyd
Customer
 
Join Date: Feb 2007
Posts: 5
Default how to contact billing?

I sent email to billing and a ticket was automatically opened with support. support said that they will forward the ticket to billing.

My ticket is OTH-18311.

Please reply to this ticket. thanks.

What is the best way to open a ticket with billing (without going through support)?
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Old Sep 17th, 2008, 13:05   #2
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default

Dear Boyd,

To open a ticket with billing, you may simply send an email to billing@solidhost.com. This will open a ticket with our Billing Department directly.

I have just looked at the ticket you mentioned and I see we have already replied to it, I will copy the response to you again.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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