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Old Jun 20th, 2007, 14:44   #1
andre
Customer
 
Join Date: Apr 2007
Posts: 24
Default My VPS is down !!!!

VPS 688
I just sent an email too !!!!

Let me know
Thanks
Andre
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Old Jun 20th, 2007, 14:46   #2
andre
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Join Date: Apr 2007
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Looks like it's back online ?

Anyways, that's a good thing i posted this in here for others to see.

Are the servers monitored every minutes to watch out for downtimes ?
What's your policies regarding this.

Thanks
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Old Jun 20th, 2007, 14:47   #3
andre
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Not meant as bashing by the way, just for information purposes
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Old Jun 20th, 2007, 18:05   #4
SH-Andre
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Join Date: Sep 2001
Posts: 850
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Hi Andre,

We did indeed have a problem with one of our nodes this afternoon. Our servers are being monitored every minute, and once the monitoring system triggered we actually had someone standing by at the server litterally just 2 minutes later. I turned out to be a hardware problem on the motherboard, which has been replaced. Everything should be working alright.

If you are experiencing any (further) problems, please contact support.

Thank you

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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