Go Back   SolidHost Forums Support Forums Control Panel Questions

Reply
 
Thread Tools Display Modes
Old Sep 28th, 2006, 15:12   #1
inlovewithGod
Customer
 
Join Date: Sep 2006
Posts: 1
Default account suspended?

My account has been suspended. I would like to talk to billing about this immediately. ninjaduck - com is my domain name.

I tried emailing billing@solidhost.com and sales@solidhost.com but my emails get rejected because of this:

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550-Verification failed for <inlovewithGod att gmail>
550-unrouteable mail domain "gmail.com"
550 Sender verify failed

Please respond immediately.

- Jeremiah
inlovewithGod is offline   Reply With Quote
Old Sep 28th, 2006, 15:20   #2
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default

Hi Jeremiah,

It looks like your account is not with us, but with DEHE. SolidHost currently only handles accounts hosted in NL, DEHE.com (our former subsidiary) handles all accounts hosted in USA. Notifications about this have been sent out some time ago to all clients.

Please make sure to contact DEHE's billing department at billing@dehe.com, they will be able to assist you with this.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
SH-Andre is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +2. The time now is 11:14.