Hallo
I hope this is the right forum to post for this request:
I have 2 reseller accounts that are both on neptune. I would like to keep only the reseller2, so I would like the other sites on reseller1 (5 sites) to be under reseller2.
I asked if this is difficult in WHT and got this reply :
Quote:
Just change ownership of the accounts and rename the packages to be for the username of the destination reseller.
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I have some questions:
How much time will this process take?
Do I have to make backups before this migration?
Is there any chance the data to be lost?
What info do you need from my side? I assume the 5 accounts and the new assigned packages, right?
BTW, the reason I want to keep only 1 account is because I got a DEHE VPS

, no you won't lose a customer!
thank you
Antonis