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Old Mar 22nd, 2005, 23:45   #1
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default Level 3 maintenance March 23rd 2005

We just received this notification from Level 3 (one of the seven bandwidth providers):

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LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)

*** MAINTENANCE ADVISEMENT ***

YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED



Clarify Case #: 1234294



GCR #: 80010



Primary Dates: 23Mar05 3:00AM - 23Mar05 6:00AM EST



Location of Maintenance: Atlanta GA - L3GW



Summary Description of Maintenance: Level 3 will be installing new code on
the hsa2.atl1 router. This is to diagnose software discrepancies in the
current version of code.



Description: Deploy new code onto hsa2.atl1



Customer Impact: This is a Service Affecting maintenance. Customer's that
have redundant connections may see a switch hit when maintenance begins.
Customer's that do not have redundant connections may be down for the
duration of the maintenance.







If you have any questions or concerns about this network maintenance
advisement, please call the Service Management Center at 877-4LEVEL3 for
prompt assistance. If you have any changes in the personnel contacts for
these maintenance advisements, please also communicate those changes to a
SMC representative. Once you have contacted the SMC, a customer ticket will
be opened for your inquiry, and a representative will address your concerns.

Thank you,

Level (3) Communications

Service Management Center

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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