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Old Mar 10th, 2005, 16:07   #1
CPUBum
Customer
 
Join Date: Feb 2005
Location: Virginia
Posts: 44
Default Setting up new Reseller Account

I have entered a support question on this, but figured I would try here also. I have a question on setting up a new reseller account on a dedicated. Here is what I did:

I created a new user using my root WHM
I converted this user to a reseller and had him own his own account
I added his OWN name servers and applied the IP and A Records
I assigned this reseller two IP addresses (4 and 5)
I logged on to this resellers WHM
I created a new account using this resellers WHM
The new account is not showing the NS for the reseller by the dedicated. The IP address is pointed to my dedicated servers main IP address

How do I get the resellers new accounts to point to his IP address (4 or 5) when he creates accounts?

THanks
CB
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Old Mar 10th, 2005, 17:57   #2
SH-Andre
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Join Date: Sep 2001
Posts: 850
Default

I noticed you also opened a support ticket about this. To be able to assist with this we would need to take a look in your WHM to reproduce this problem, then we can work from there.

Please send us your login details in your support ticket then we'll take care of it for you.

Regards,

-----------------
Andre van Vliet
SolidHost Administrators

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Old Mar 10th, 2005, 18:02   #3
CPUBum
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Join Date: Feb 2005
Location: Virginia
Posts: 44
Default

yeah... figure I would try not bothering you.. LOL didn;t work.

I have updated the ticket with all the info you needed.
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Old Mar 10th, 2005, 18:13   #4
SH-Andre
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Ok I have replied in the ticket with the resolution. That should solve it all.

Regards,

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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