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Old Oct 8th, 2004, 13:30   #1
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default Changes in the near future

To serve our customers in a more efficient and better way, we are taking the effort of making some major changes in our organization. Customers will not experience any trouble because of this, there wonít be any changes to any accounts or servers at all.

The changes will include:

- A completely new design

- Forum software upgrade and new forum design (all posts and users will remain the same)

- Additional services (mission critical hosting, application hosting)

- New helpdesk software, we will able to answer your support questions in a much more efficient way with this software.

- Changes in our billing system. The system itself will remain the same but we are going to integrate fraud checking software, integrate the helpdesk software with the billing system, and we are going to implement some extra features. Customers will not notice much difference, however the billing system may have to be taken down for a couple of hours so we can implement the new software with it. If we take the system down it will be announced in this thread.

- Affiliate system: you will be able to earn money by referring people to us.

- New inventory: we are renewing our inventory and newer server configurations will be available.

- Clustered servers: as of shortly we will work together with Linux Labs, which is a company thatís specialized in setting up and administrating clusters. A cluster is basically a group of servers thatís working together as one server. This is ideal for searchengines and other high-demand websites that require more than one server for a single site. More details will be released shortly, if you are interested in hearing more about this now, please contact sales@solidrack.com.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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Old Oct 8th, 2004, 13:43   #2
davemantx
Customer
 
Join Date: Oct 2004
Posts: 1
Default Awsome News

SolidRack seems to always be keeping up with the new technologies and all this news sounds great! I look forward to the changes and cant wait till the new site is up and enjoying more functions and capabilities as a customer of Solidrack.com!


Sincerely,

David Kellum,
Chief Executive Officer,
The Outer Edge Corporation
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Old Oct 8th, 2004, 13:48   #3
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default

Thank you for your continued support David!

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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Old Oct 9th, 2004, 01:56   #4
minx
Customer
 
Join Date: Jul 2004
Posts: 64
Default

Great news...

I've already reccomended SR to people, i feel very relieved i found a great host (at last)

cheers

-M
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