Go Back   SolidHost Forums Sales Services

Reply
 
Thread Tools Display Modes
Old Aug 12th, 2008, 23:48   #1
jimbaker
Customer
 
Join Date: Feb 2008
Posts: 2
Exclamation How do I pay my bills?

Hi,

I am getting account Suspension Notices from Solidhost. But, when I try to make my payments at https://billing.solidhost.nl/ , I get thrown out at ".com" site after the login (with "page not found" error). So, I am UNABLE to complete my payment.

How do I complete my payment?
What is your new Paypal account to manually send my payments?

I DO NOT WANT MY ACCOUNTS TO GET SUSPENDED. I tried contacting support@solidhost-noc.com about this billing issue, but did not get any response. Please help.

Thanks.
jimbaker is offline   Reply With Quote
Old Aug 13th, 2008, 12:30   #2
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
Default

Hi Jim,

All emails sent to support@solidhost-noc.com are answered within minutes. If you didn't get our response, you should probably check your spamfilter.

As for the billing system: we are still working on this. The technical parts on our end have already been transferred to http://billing.solidhost.nl however our supplier of the billing system still has to update the license to the new domain. We are hoping for this to be ready today.

In the meanwhile, please disregard the suspension notices, we will not suspend your (or any other client's) account while the billing system is unavailable. We will send out a notice to all clients once the system is available again.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
SH-Andre is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +2. The time now is 21:03.