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Old Jun 2nd, 2004, 15:08   #1
jorinn
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Default Credit card payment problem

Hi, I tried to orde a package from you today, all went well untill it got to the payment part, it finished with an error, and I was given no form to fill in my credit card details despite it saying to enter them in section a:, but no section a was a available.

Help?

Regards,
Jorinn
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Old Jun 2nd, 2004, 21:20   #2
SH-Andre
SolidHost Crew
 
Join Date: Sep 2001
Posts: 850
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Dear Jorinn,

I just noticed your problem, and contacted you by email with further instructions.

Usually creditcard payment is automated, however due to a (temporary) incompatibility this is currently not possible, so we have had to send you the payment URL manually. Please follow the steps on the URL that we have sent you.

Your account will be activated rightaway when we receive your payment.

Our apologies for this inconvenience.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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Old Jun 4th, 2004, 19:19   #3
jorinn
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Reason For Failure: CVV Code Entered Invalid

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Old Jun 5th, 2004, 04:53   #4
SH-Andre
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Join Date: Sep 2001
Posts: 850
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Dear Yorinn,

That is the code which is written on the back of your card (usually). If it is not working, please contact 2checkout (our authorized retailer) here: http://www.2checkout.com/contact_b.htm

Regards,

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock

Last edited by SH-Andre; Apr 6th, 2005 at 19:55.
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Old Jun 5th, 2004, 18:51   #5
Jorinn
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Yeah, used them but neither sets worked.

Will contact them .

Thanks for all your help.
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Old Jan 12th, 2005, 14:20   #6
Marinkovic
Customer
 
Join Date: Jan 2005
Posts: 1
Unhappy Same problem!

I have same problem!
Please Admin send me that link

-----------------
[CENTER]Marinković
Soon: [url=http://www.bol-brac.com/]Bol - Brač[/url]
[email=dnko.marinkovic@st.t-com.hr]Send e-mail to me!!![/email][/CENTER]
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Old Jan 12th, 2005, 14:23   #7
SH-Andre
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Join Date: Sep 2001
Posts: 850
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Dear Marinkovic,

I'm not sure what your username is, but I think I've got it. I have sent the creditcard payment URL to you manually.

Regards,

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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Old Jan 28th, 2005, 22:53   #8
gcervantes
Customer
 
Join Date: Jan 2005
Posts: 12
Exclamation Same here

Well, same problem here. And another question, do your credit card processor accept AMEX?
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Old Jan 29th, 2005, 17:02   #9
SH-Andre
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Join Date: Sep 2001
Posts: 850
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We do indeed accept AMEX. If you haven't received the creditcard payment link yet, it will be sent to you shortly.

-----------------
Andre van Vliet
SolidHost Administrators

Solid as a Rock
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