Go Back   SolidHost Forums Sales Knowledgebase

Thread Tools Display Modes
Old Apr 18th, 2004, 13:01   #1
SolidHost Crew
Join Date: Sep 2001
Posts: 850
Default Reseller question: unable to add new accounts with WHM

Question: I am unable to create new accounts with my WHM. I am able to login to the panel, fill in details regarding the account, although once I attempt to create the account I receive the message: You do not have access to create that package (undefined)!

Answer: When creating a new account you will have to select a package for the user. You can create a package with the WHM function "Add Packages". When the package has been added you can create a new account with the appropriate package.

Andre van Vliet
SolidHost Administrators

Solid as a Rock
SH-Andre is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT +2. The time now is 04:55.