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Old Sep 28th, 2006, 16:12   #1
Join Date: Sep 2006
Posts: 1
Default account suspended?

My account has been suspended. I would like to talk to billing about this immediately. ninjaduck - com is my domain name.

I tried emailing billing@solidhost.com and sales@solidhost.com but my emails get rejected because of this:

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550-Verification failed for <inlovewithGod att gmail>
550-unrouteable mail domain "gmail.com"
550 Sender verify failed

Please respond immediately.

- Jeremiah
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Old Sep 28th, 2006, 16:20   #2
SolidHost Crew
Join Date: Sep 2001
Posts: 850

Hi Jeremiah,

It looks like your account is not with us, but with DEHE. SolidHost currently only handles accounts hosted in NL, DEHE.com (our former subsidiary) handles all accounts hosted in USA. Notifications about this have been sent out some time ago to all clients.

Please make sure to contact DEHE's billing department at billing@dehe.com, they will be able to assist you with this.

Andre van Vliet
SolidHost Administrators

Solid as a Rock
SH-Andre is offline   Reply With Quote

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