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-   -   No valid certificate? (http://forums.solidhost.com/showthread.php?t=594)

robdevos Dec 28th, 2008 00:04

No valid certificate?
 
When I check the status or reply to a service ticket at the address https://secure.solidhost.nl/support/..._a=tickets&_m=...
my browser warns me that there is a problem with the SSL certificate of this website.

Why doesn't Solidhost use a valid certificate?

SH-Andre Dec 28th, 2008 20:05

Hi Rob,

The correct URL is https://secure.solidhost.com/support..._a=tickets&_m= (not .nl). If you use .com instead everything should work fine.

robdevos Dec 29th, 2008 00:33

In that case maybe you should change the 'Tracking URL:' in the mails from the Support Department.

SH-Andre Jan 2nd, 2009 20:26

Hi Rob,

Ah I see what you mean, our apologies for that. This has been fixed.

iamback Feb 15th, 2009 21:44

Quote:

Originally Posted by SH-Andre (Post 1944)
Hi Rob,

Ah I see what you mean, our apologies for that. This has been fixed.

Andre, it obviously has not been fixed, or it became unfixed again: the mail with tracking URL I got for a ticket earlier today had a solidhost.nl URL - resulting in the "invalid certificate" error message.

Please re-fix!

SH-Andre Feb 16th, 2009 14:13

Thank you for bringing this to our attention. It turned out that the system had rolled itself back to the .nl path, due to the fact that the license was still assigned to the .nl domain. We have just changed this which should fix this permanently now.


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